Booking and enquiry handling
Table and event enquiries answered fast and confirmed, including evenings and weekends when they actually arrive. Booking automation.
Industries: Restaurants and venues
Automation for restaurants, cafes and venues.
Hospitality runs on bookings, enquiries and reputation, at volume, often outside office hours. The kitchen and the floor are the business. The inbox does not have to be.
The pattern
Service happens at 8pm. Enquiries arrive all day.
Booking requests, event and private-hire enquiries, dietary questions and review responses all land while the team is mid-service or off shift. Slow replies lose covers, and unanswered reviews quietly cost bookings.
Systems can answer, book, quote and request reviews around the clock, with a person approving anything that matters. Brocklesby specialises in automation for hospitality, where volume and out-of-hours enquiries make it pay back fastest.
Where it saves time
The systems that pay for themselves fastest.
Event and private hire quotes
Function and group enquiries quoted quickly and consistently, then chased before they go quiet. Quote handling.
Review requests and responses
Happy guests asked for reviews automatically, and every review answered with a drafted, approved reply. Review requests.
Website chatbot
Menus, dietary questions, opening hours and booking questions answered on your site while service runs. AI website chatbot.
Follow-ups
Event enquiries and large-party quotes chased so revenue does not leak through a busy week. Automated follow-ups.
Marketing content
Seasonal menus, offers and events drafted for your approval, so your channels stay alive. AI content drafting.
How it works
Built and proven before you pay.
The first system is scoped in a free audit, then built and tested on your real workflow before billing starts. Anything sensitive keeps human approval in the loop. If it does not work for your business, you do not accept it and you do not pay.
Free automation audit
Fill covers without living in the inbox.
Start a free audit and get a practical recommendation for the first system worth building.