AI quote handling for businesses that need faster enquiry response.

What AI quote handling solves

Quote requests are often high-value enquiries, but they create a lot of small manual tasks. Someone has to read the message, work out what the customer is asking for, check whether the details are complete, decide what information is missing, draft the reply, update a spreadsheet or CRM and remember to follow up later.

None of that is difficult in isolation. The problem is repetition. When enquiries arrive through email, forms, social messages and old customer threads, they become easy to miss or delay. A slow quote response can make a business look disorganised even when the service itself is strong.

How Brocklesby approaches quote automation

Brocklesby builds quote handling systems around the way your business already qualifies and responds to enquiries. The system can read the incoming message, identify the service or product requested, extract useful details, spot missing information and prepare the next best response.

For some businesses, the system simply prepares a draft reply for human approval. For others, it can send simple information requests automatically, create a quote record and schedule a follow-up. The level of automation depends on the risk level, the value of the enquiry and the rules you want to use.

Example workflow

1. A quote enquiry arrives through email or a website form.
2. The system identifies the type of request and extracts the important details.
3. It checks whether required information is missing.
4. If details are missing, it drafts or sends a structured follow-up question.
5. If the enquiry is complete, it creates a quote task or record.
6. It updates a spreadsheet, CRM or task board with the enquiry details.
7. It schedules a follow-up if the customer does not respond.

Why human approval still matters

Quote handling often involves judgement. Price, margin, availability, risk and customer context can all matter. Brocklesby can build the system so AI prepares the work without taking control of sensitive decisions. The system can draft, summarise and organise, while the business owner or team approves the final quote.

This is especially useful for businesses where enquiries vary in value or complexity. The automation removes the repetitive admin while keeping commercial judgement with the right person.

Where quote automation fits best

AI quote handling works well for businesses that receive repeated enquiry types, service requests, product questions, repair enquiries, booking requests or B2B quote requests. It is also useful when enquiries need the same missing details before a real answer can be given.

What it costs, what it saves

There is no upfront setup cost. The first useful system is built and tested before billing begins. Quote handling automation typically runs at £8 to £20 per day, about £240 to £600 per month, and usually saves 2 to 5 hours of admin every day. That works out at roughly £4 per hour of skilled time replaced. Put another way, it reduces repetitive admin without replacing human judgement, approval and responsibility, for about roughly £4 an hour. A system like this should save more time and value than it costs. If it does not, you do not accept it and you do not pay.