Booking handling
Service and MOT enquiries answered fast and booked in, without playing phone tag from under a car. Booking automation.
Industries: Garages and MOT centres
Automation for garages, MOT centres and workshops.
A workshop earns money with the ramps full, not with someone on the phone. Bookings, MOT reminders, quotes and reviews can all run on systems, so the front desk stops being the bottleneck between customers and the workshop.
The pattern
The bay earns. The desk chases.
The jobs are on the ramps, but the profit leaks at the desk: calls missed under a car, quotes that never get chased, MOTs that lapse to a competitor with a reminder system, finished jobs that never become a review.
Every one of those leaks is a structured, repeating loop, which is exactly what automation closes. Brocklesby specialises in automation for workshops, where bookings, reminders, quotes and reviews repeat in exactly the patterns systems close best.
Where it saves time
The systems that pay for themselves fastest.
MOT and service reminders
Customers reminded automatically when their MOT or service is due, so repeat work returns to you instead of a chain. Email automation.
Quote follow-up
Estimates chased at sensible intervals until they get a yes or a no, so approved work does not slip away. Quote handling.
Review requests
Every completed job becomes a review request, building the rating that wins the next customer. Review requests.
Invoice chasing
Trade and account customers chased politely for payment, automatically. Invoice and payment chasing.
Website chatbot
Prices, tyre sizes, opening hours and booking questions answered on your site while the workshop works. AI website chatbot.
How it works
Built and proven before you pay.
The first system is scoped in a free audit, then built and tested on your real workflow before billing starts. Anything sensitive keeps human approval in the loop. If it does not work for your business, you do not accept it and you do not pay.
Free automation audit
Keep the ramps full and the desk quiet.
Start a free audit and get a practical recommendation for the first system worth building.